- the application restriction options works backwards. I want to be able to say "Let them use everything but these three." Instead, it is set up so that I have to say "Only let them use the ones I check." So any background app that is essential to the function of something we want triggers a "You don't have access. Allow access?" screen. This would be great if the option to Always Allow Access actually did anything, but it does not. So the process of getting called over to enter the Parental Control password is repeated ad nauseam.
- The web-filtering was squiffy at best.
We need more than website-filtering, we need to be able to track all the computer activity. Why, you may wonder. Well imagine that your child's homeschool work includes some software that will allow the user to check the answers after each attempt. And the software will allow for adding and deleting users at will. Yup. Your child could create a bogus account. Check all the answers. Get a screenshot of the answers. Delete the account. Copy answers from screenshot to the work on his or her own account. Grrrr.
Enter SniperSpy. Oh SniperSpy looked powerful and mighty and effective. Live Chat support 24/7! All sorts of wonderful monitoring tools -- live screen viewing. Periodic screenshots. Just what we needed. I could buy one license and install it for each user, or so I was told. The installation was glitchy, but no matter, live 24/7 chat suppport to the rescue. Not!
The automatia is good, I'll hand them that, even including typos and spellings errors for that authentic look. But really? Three different chat support people happen to type the same identical line with the same capitalization error and slightly unusual vocabulary word? "Please wait while i go fetch some data." And as soon my questions got complicated the responses got more and more bizarre. Plus the lag between questionand answer was 5-10 minutes each time. Really not useful at all. I have filed a request for a refund with PayPal (ALWAYS buy software downloads with PayPal so you have some hope of a refund if things go bad).
Currently I am working with SpyTech Realtime Spy. The installation was nearly trouble-free. At one point I got stuck and opened a trouble ticket. I got an email back right away from the CEO! Seriously. I looked him up and it was really him. The owner and CEO is working the tech support desk. I love that! And it didn't hurt that his response cleared up my problem.
Check out the Demo! It will
- show live screens. What the child is doing in one room, the mother can see in another room.
- show the applications used and the time they were used.
- capture screenshots at intervals I set.
- show websites visited.
- show windows opened. Helpful if one has a child with a quick mouse-finger. History homework window was open at the same time as YouTube window was opened. Interesting.
internet monitoring, spy on computer, net nanny, computer watch,
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